Refund policy
Exchange Policy
- Products can be exchanged only if you receive the wrong size or a defective product.
- A ₹100 courier charge per product will be applicable for size exchanges.
- Customers are responsible for any additional shipping charges, if applicable.
Size Verification
- Please ensure the correct fit by referring to the size chart available on each product page.
- Exchanges will only be approved for defective or incorrect items. Kindly verify your size before placing an order.
Exchange Conditions
- Exchanges are allowed only for the same product in a different size.
- Exchanges for different designs or products are not permitted.
- Products must be returned in the same condition as they were shipped:
- Unused
- Unwashed
- With original packaging and tags intact
Exchange for Discounted Items
- Products purchased during sales or promotional offers are not eligible for exchange.
Return & Refund Policy
- Products are Non-Refundable & Non-Returnable. For exceptional cases we offer store credits.
- Our Policy: We do not issue direct refunds.
- Store Credit Issued: If there is any issue with your order, we will gladly issue store credit instead.
- Easy Redemption: Your store credit will be available to use fully on your next purchase.
Damaged / Wrong / Defective Product
- Any issue related to a damaged, defective, or incorrect product must be reported within 24 hours of delivery.
Reverse Pickup Policy
- Reverse pickup is subject to courier availability in your area (based on PIN code).
- Pickup will be attempted only once.
- If the pickup attempt fails, the customer must self-ship the product to the company address.
Clearance Sale Policy
-
Clearance sale ( Buy 2 Get 1 Free Or Buy 1 Get 1 Free ) Offer products are strictly non-exchangeable and non-returnable.
- These items are offered at a steep discount as they may include older stock or minor, negligible defects.